Our Regular Hours are:
Monday - Thursday : 8 am - 3:30 pm
Friday: 8 am - 2:30 pm
If you call into ETC, please leave a voice mail message with your party's extension. We will do our best to return calls as quickly as we can.
If you would like to request a change to your
time/weather/temperature system's messages or would like a new recording, please
email Recording Services
Message changes can also be sent by fax to 262-542-5924.
If you need technical support or have an issue with your
time/weather/temperature system, please contact our Technical Support's Dispatch
line at 1-800-331-2085 (or outside the US at 262-542-5600 x 5298). Please
leave a message if your call is not immediately answered. Or visit
How to Reach Technical Support for alternate methods of requesting support.
During regular business hours (Monday - Friday, 8 am to 4 pm CDT) there is no
charge for support if you have a maintenance contract.
Thank you for your understanding and patience.