ETC staff may still be working staggered or reduced hours. This might cause our staff to be delayed in returning phone calls or emails. If you call into ETC, please leave a voice mail message with your party's extension. We will do our best to return calls as quickly as we can.

If you would like to request a change to your time/weather/temperature system's messages or would like a new recording, please email Recording Services
Message changes can also be sent by fax to 262-542-5924.

If you need technical support or have an issue with your time/weather/temperature system, please contact our Technical Support's Dispatch line at 1-800-331-2085 (or outside the US at 262-542-5600 x 5298).  Please leave a message if your call is not immediately answered. Or visit How to Reach Technical Support for alternate methods of requesting support.
During regular business hours (Monday - Friday, 8 am to 4 pm CDT) there is no charge for support if you have a maintenance contract.

Thank you for your understanding and patience.

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