TTY InterceptTTY intercept refers to messages broadcast for transmission to TTY devices. Consider TTY an announcement language. Providers supply the tones for TTY messages immediately following a typical intercept message. |
For example, the message would first state, “Please note, the area code you reached 414 has been changed to 262. Please hang up and dial using area code 262.” If the caller did not hang up after the message, he would hear tones following the spoken message. A caller conversing via TTY, however, would receive the tones that generate a visual message on a TTY device. A variety of abbreviations may be used in the message, a typical occurrence in TTY communication. For example, the area code message described would read: _area code 414 changed to 262 pls redial SKSK. ETC offers a variety of standard TTY messages. TTY intercept allows users to be better informed and able to complete their calls with changed number, new area code, and out-of-service information. |
| Intercept Message | Spoken Format | TTY Format |
| Vacant or Disconnected Number | We're sorry, you have reached a number that is no longer in service. If you feel you have reached this recording in error, please check the number and try your call again. | _nbr reached not in service pls ck nbr and redial SKSK |
| Prefix in Error | We're sorry, it is not necessary to dial a 1 or 0 when calling this number. Will you please hang up and try your call again. | _no need to dial 1 first pls redial SKSK |
| Prefix Required | We're sorry, you must first dial a 1 or 0 when calling this number. Will you please hang up and try your call again. | _must dial 1 then nbr pls redial SKSK |
| No Circuit | We're sorry, all circuits are busy now. Will you please try your call again later. | _all lines busy pls try later SKSK |
| Heavy Calling | We're sorry, due to heavy calling we cannot complete your call at this time. Will you please try your call again later. | _all lines busy pls try later SKSK |
| Facility Outage | We're sorry, due to telephone company facility trouble, your call cannot be completed at this time. Will you please try your call again later. | _phone co trouble pls try later SKSK |
| Reorder | We're sorry, your call cannot be completed as dialed. Please check the number and dial again. | _cannot complete call as dialed pls ck and redial SKSK |
| 10D Local Dial | It is now necessary to dial the area code plus the number to complete this local call. | _pls redial with area code then nbr SKSK |
| Forced Ten Digit | We're sorry, you must first dial a 1 or 0 plus the area code when calling this number. Will you please hang up and try your call again. | _pls redial with 1 plus area code then nbr SKSK |
| Prefix and
Area Code (not required) |
It is not necessary to dial 1 or 0 and the area code when dialing this number. Please hang up and try your call again. | _no need to dial 1 and area code first pls redial SKSK |
| NPA Change | Please note, the area code you reached (XXX) has been changed to (YYY). Please hang up and dial using area code (YYY). | _area code xxx changed to yyy pls redial SKSK |
| Changed
Number (without number) |
We're sorry, the number you have reached has been changed. If you feel you have reached this recording in error, please check the number and dial again. | _nbr reached is changed pls ck and redial SKSK |
| Changed
Number (with number) |
The number you have reached NPA NNX-XXXX has been changed to NPA NNX-XXXX. | _npa nnx xxxx changed to npa nnx xxxx SKSK |
| Number not
in Service (with number) |
The number you have reached (NPA NNX-XXXX) is not in service. If you feel you have reached this recording in error, please check the number and dial again. Thank you. | _npa nnx xxxx not in service pls ck and redial SKSK |
NOTE:
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03/12/15
